Shipping policy
Order Processing
All orders are processed within 24 to 48 business hours (excluding weekends and public holidays). Once your order has been shipped, you will receive a confirmation email with a tracking link.
Delivery Times
Delivery times range between 6 to 8 business days, depending on your delivery address and current order volume.
These timeframes are estimates. While we do our best to meet them, delays beyond our control (customs, shipping carriers, peak periods) may occasionally occur.
Order Tracking
As soon as your package has been shipped, a tracking number will be sent to you via email. You can track your delivery directly through the provided link.
Incorrect or Incomplete Address
Please ensure that your shipping address is accurate. In case of incorrect details, Contourie cannot be held responsible for lost or undelivered packages.